Press Release

Visiongain Ltd.

Asia-Pacific Business Process Outsourcing (BPO) Market Report Up to 2031

October 20th, 2021 12:00 AM

Visiongain has published a new report Asia-Pacific Business Process Outsourcing (BPO) Market Report to 2031: Forecasts by services (Finance & Accounting, Human Resources, Sales & Marketing, Procurement Outsourcing & Supply Chain, Others), by industry vertical (Banking, Financial Services, and Insurance (BFSI), Healthcare, Manufacturing, IT & Telecommunication, Retail, Others). PLUS Profiles of Leading Business Process Outsourcing Companies and Leading National Market Analysis. PLUS COVID-19 Recovery Scenarios.

Business process outsourcing (BPO) is a process of contracting standard business functions via third-party Service Company. BPO helps in enhancing & accelerating business operations such as application processing, collection & billing, order fulfilment, back-office operations, and other management which contribute towards large accumulation of data of the organizations. Moreover, as BPO provides a huge number of job opportunities, companies are largely depending on business outsourcing as a long-term cost-effective solution.

Download Exclusive Sample of Report @

Increased demand for outsourcing BPO services across several industry verticals, rapid growth in establishment of customer service centers & call centers, and government initiatives & support for the development of business process outsourcing industry in the region are some of the major factors fuelling the market growth. On the contrary, surge in adoption of advance technologies, increased demand for productivity improvement & multiple job openings such as web design, equity research. These factors, as a result expected to boost the demand for BPO market in Asia Pacific region.

COVID-19 Impact on Asia Pacific Business Process Outsourcing Market

The pandemic has a significant impact on business process outsourcing in the region due to increased trend of digital adoption and massive growth in the concept of work from home (WFH). As working remotely provides greater job opportunities and due to several business lockdowns & shutdowns, part time & full time workers have largely switched towards BPO services in the region.

Market Drivers

Rapid growth in establishment of customer service centers & call centers

The establishment of call centers & centers continuing to rise due to enhanced business operations with multi-channel offering, improved revenue metric, and increased efficiency to optimize services in the market. Therefore, due to these major benefits under BPO sector is accelerating the growth of customer services centers & call centers, which is fueling the market growth.

Government initiatives & support for the development of business process outsourcing industry

Due to increased adoption of personal gadgets, rise in internet penetration, and massive growth in BPO services companies, governments in the region are increasingly supporting BPO industry, which is driving the market growth. For instance, in India, in a midst of ongoing pandemic situation, the government has announced simplified guidelines for Business Process Outsourcing (BPO) and IT Enabled Services (ITES) players, by reducing the compliance burden for the industry and facilitating ‘Work from Home’ and ‘Work from Anywhere’ initiative in the country.

Market Opportunities

Increased demand for productivity improvement & multiple job openings such as web design, equity research

Massive growth in adoption & access to internet, rise in awareness towards advance courses, and increased substitutions for career opportunities are accelerating the demand for multiple jobs in the BPO industry. Furthermore, major companies in the industry demanding for rapid production improvements, therefore, these factors expected to provide an immense opportunity to increase & expand BPO services in the region.

Surge in adoption of advance technologies

Rise in adoption of emerging technologies such as artificial intelligence, Robotic process automation (RPA), blockchain, hybrid clouds, advanced analytics, Internet of things, augmented reality, cyber security, and others. This, as a result helps in boosting the business operations and is expected to maintain this trends during the forecast period.

Get Detailed Report Insight @

How the Asia Pacific business process outsourcing market report helps you
In summary, our 300+ page report provides you with the following knowledge:

  • Revenue forecasts to 2031 for Asia Pacific business process outsourcing market, with forecasts for Services and Industry Vertical, each forecasted at a country level- discover the industry’s prospects, finding the most lucrative places for investments and revenues.
  • Prospects for established firms and those seeking to enter the market

Competitive Landscape

Some of the companies profiled in the report include Accenture, Aegis Limited, Capgemini, CBRE Group, Inc., Genpact, HCL Technologies Limited, IBM Corporation, Infosys Limited, Tata Consultancy Services Limited, and Wipro Limited.

Recent Developments

In September 2020, BPO council of Fiji has re-shored jobs in Australia & New Zealand and had opened up opportunities for Fiji in the outsourcing industry. In addition, the council has initiated planning to add contact center courses to their curriculum which are accredited to Australia and New Zealand standards.

In January 2020, in Japan, TOBISHIMA CORPORATION initiated a project to develop a new construction management framework by utilizing business process outsourcing (BPO) services provides by transcosmos inc. in the country. In addition, this expansion in infrastructure would likely to boost the growth of BPO market in the country.

Find quantitative and qualitative analyses with independent predictions. Receive information that only our report contains, staying informed with this invaluable business intelligence.

To access the data contained in this document please email

Information found nowhere else
with our newly report title, you are less likely to fall behind in knowledge or miss out on opportunities. See how our work could benefit your research, analyses, and decisions. Visiongain’s study is for everybody needing commercial analyses for the Asia-Pacific BPO Market and leading companies. You will find data, trends and predictions.

Find more Visiongain’s research reports of Cyber Cloud Computing Sector click on the following links:

Do you have any custom requirements we can help you with? Any need for a specific country, geo region, market segment or specific company information? Contact us today, we can discuss your needs and see how we can help:

About Visiongain

Visiongain is one of the fastest growing and most innovative, independent, market intelligence around, the company publishes hundreds of market research reports which it adds to its extensive portfolio each year. These reports offer in-depth analysis across 18 industries worldwide. The reports cover a 10-year forecast, are hundreds of pages long, with in depth market analysis and valuable competitive intelligence data. Visiongain works across a range of vertical markets, which currently can influence one another, these markets include automotive, aviation, chemicals, cyber, defense, energy, food & drink, materials, packaging, pharmaceutical and utilities sectors. Our customized and syndicated market research reports means that you can have a bespoke piece of market intelligence customized to your very own business needs.


Catherine Walker
PR at Visiongain Inc.
Tel: + 44 0207 336 6100
USA Tel: + 1 718 682 4567
EU Tel: + 353 1 695 0006
Toll Free: 00-1-646-396-5129
Follow Us: LinkedIn | Twitter

SOURCE Visiongain Limited.

Press Release

  • Recent
  • Popular
  • Comments
  • Cryotherapy Industry Growth Prospect, Future Trend, Comprehensive Analysis and Forecasts 2021 to 2026

    Learn More
  • Malaria Vaccines Industry 2021 In-depth Industry Analysis By Types, Applications

    Learn More
  • Scaffold Technology Industry 2026 : Detailed survey of the key competitors and the leading players

    Learn More
  • Healthcare IT Industry 2021 Global Industry Trends, Statistics, Competition Strategies, Revenue Analysis, Key Players

    Learn More
  • IBM Watson Services Market 2021-2028: Industry Analysis and Forecast

    Learn More
  • Lithium-Ion Battery Cathode Market Regional Analysis, Competitive Landscape and Forecast to 2028

    Learn More
  • Cell Banking Outsourcing Industry Opportunities Future Guidelines Value Chain Forecast To 2025

    Learn More
  • Visiongain Publishes Directed Energy Weapons (DEW) Market Report 2021-2031

    Learn More